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Housing Support Officer

2 months ago

St Helens, St. Helens, United Kingdom Vetro Recruitment Full time

We are seeking a skilled professional to join our team at Vetro Recruitment as a Housing Night Support Officer. This role is a great opportunity to make a positive impact in the lives of our residents.

Purpose of the Role:

To assist the Support Manager in the effective management of our accommodation provision and provide a high-quality housing support service to our residents as a member of our housing team.

Key Responsibilities:

  • Housing Management and Administration: Ensure the smooth operation of our housing services, including maintenance, resident support, and administrative tasks.
  • Resident Support: Provide empathetic and supportive services to our residents, including dealing with complaints, breaches of tenancy, and exit strategies.
  • Teamwork: Collaborate with our housing team to achieve our goals and objectives.
  • Record Keeping: Maintain accurate and up-to-date records of resident interactions, rent accounts, and other relevant information.

Benefits:

  • Comprehensive training and development opportunities
  • A competitive salary and benefits package
  • The chance to work with a dynamic and supportive team
  • Opportunities for career advancement and professional growth

Requirements:

  • Right to work in the UK
  • Experience in a similar setting or in a care/support position
  • Excellent communication and interpersonal skills