Customer Service Representative

2 weeks ago


Larne, United Kingdom Card Factory Full time

Card Factory Sales Assistant Job Description

We are seeking a Sales Assistant to join our team at Card Factory, a leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland.

About the Role:

  • Provide exceptional customer service to help each customer celebrate their life's moments.
  • Process sales politely, efficiently, and accurately while upselling on till products.
  • Priced and merchandise stock and products correctly.
  • Work with the team unloading and unpacking deliveries.
  • Assist with stock takes, which may include working outside the store's normal opening hours.

The Ideal Candidate:

  • Likes to be busy and can multitask.
  • Embraces change and is customer-focused.

Benefits:

  • 25% Card Factory colleague discount in-store and online.
  • Save As You Earn scheme.
  • Financial Wellbeing Support Financial Education Tools Salary Advance.
  • Seasonal incentive schemes.
  • Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together.
  • Discounted mobile phone contracts.
  • Discounts across 100's of UK retailers.
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
  • Enhanced family leave.

Salary: £9.50-£10.00 per hour (dependent on experience).



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