Customer Service Representative
2 weeks ago
Card Factory Sales Assistant Job Description
We are seeking a Sales Assistant to join our team at Card Factory, a leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland.
About the Role:
- Provide exceptional customer service to help each customer celebrate their life's moments.
- Process sales politely, efficiently, and accurately while upselling on till products.
- Priced and merchandise stock and products correctly.
- Work with the team unloading and unpacking deliveries.
- Assist with stock takes, which may include working outside the store's normal opening hours.
The Ideal Candidate:
- Likes to be busy and can multitask.
- Embraces change and is customer-focused.
Benefits:
- 25% Card Factory colleague discount in-store and online.
- Save As You Earn scheme.
- Financial Wellbeing Support Financial Education Tools Salary Advance.
- Seasonal incentive schemes.
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together.
- Discounted mobile phone contracts.
- Discounts across 100's of UK retailers.
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
- Enhanced family leave.
Salary: £9.50-£10.00 per hour (dependent on experience).
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