Housekeeping Team Lead
5 days ago
Job Summary
Cottons Hotel & Spa is seeking a highly skilled and experienced Housekeeping Supervisor to lead our busy and vibrant housekeeping team. As a key member of our hotel operations, you will be responsible for ensuring that our guests experience wonderful stays in immaculate rooms.
Key Responsibilities
- Mentor and lead your team to deliver exceptional housekeeping standards and attention to detail at all times.
- Respond to guest comments and issues in a professional manner and rectify any problems as soon as possible.
- Ensure your team completes their work within set time frames and adheres to hotel procedures.
- Clean bedrooms to required standards and maintain a keen eye for detail.
- Contribute to the Hotel Product Plan and communicate effectively with all levels of staff.
Requirements
- A keen eye for detail and ability to meet targets.
- Excellent communication skills and ability to motivate others.
- Calm and composed under pressure, with a proactive approach to unexpected situations.
- Possess a passion for delivering meticulous results and motivating others to do the same.
What We Offer
- A competitive salary, negotiable dependent on experience.
- Wagestream - access to up to 40% of your wages as you earn them each week.
- 28 days annual leave (rising to 33 days after 5 years).
- Health cash plan.
- Generous employee discounts.
- Employee Assistance Programme.
- Enhanced maternity and paternity pay.
- Apprenticeships available.
- Life assurance.
- Bespoke training programmes accessible to all.
- An engaging and supportive work environment.
About Us
Cottons Hotel & Spa is a leading hotel and spa destination, committed to delivering exceptional guest experiences and providing opportunities for career growth and development.
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