IT Solutions Specialist

4 weeks ago


East Molesey, Surrey, United Kingdom History Royal Palaces Full time

About the Role

In this position, you will be working collaboratively with cross-functional teams to analyze business processes, systems, and data to support the delivery of digital, technology, and business solutions projects across our organization.

Primarily, you will be assisting with workshops, building proofs of concepts, collaborating with colleagues and stakeholders to gather requirements to create product backlogs, preparing detailed 'as is' and 'to be' business process and system maps, and carrying out gap analysis.

You will also be assisting in the design of test cases, creating test scripts, and analyzing and reporting on test results, as well as supporting in the resolution of business application problems.

Benefits Include:

  • Hybrid working
  • Enhanced holiday entitlement
  • Generous Employer's Pension Contributions (up to 11%)
  • Annual Pay reviews & Bonuses
  • Critical Illness Cover & Life Assurance
  • Family-friendly policies and benefits
  • Staff discounts and membership to all palaces

To Be Successful

You will be self-motivated, proactive, and organized, being able to plan your own work and knowing when to seek guidance to meet agreed targets and timescales.

You will have experience of stakeholder engagement, gathering and analyzing information and data, understanding, documenting, and analyzing business processes, and defining acceptance criteria.

You will have good communication skills, being able to work in different project frameworks, with an understanding of security and compliance standards, as well as being inquisitive, with in-depth experience with Microsoft 365 and other digital technologies and tools.

If you have similar experience, in either agile or waterfall delivery, we would like to hear from you.

We Value Diversity

Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background.



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