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Luxury Retail Operations Manager
1 month ago
At Hackett, we are seeking a driven and passionate individual to fill the role of Assistant Store Manager. The successful candidate will be responsible for transmitting the passion for the brand to the sales team, supporting the Store Manager, and driving sales through product knowledge and team management.
Job OverviewHackett is a luxury fashion retailer that values creativity, quality, and attention to detail in every aspect of our business. As an Assistant Store Manager, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer service and driving sales growth.
The ideal candidate will have a strong background in fashion retail, excellent communication skills, and the ability to motivate and lead a high-performing team. If you are a results-driven individual who thrives in a fast-paced environment and is committed to delivering exceptional results, we encourage you to apply for this exciting opportunity.
Key Responsibilities- Transmitting the passion for the brand to the sales team and supporting the Store Manager in achieving commercial targets and KPIs.
- Leading the achievement of sales targets and KPIS, engaging the sales team through action plans, and ensuring a careful brand image throughout the sales process.
- Attracting and building customer loyalty by paying attention to every detail and offering the highest quality service.
- Ensuring compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.
- A degree in Business Administration and Management (desirable).
- Fashion retail experience, minimum two years.
- Fluent English, level B2 (minimum).
- Team building skills.
- Results-oriented.
- Motivated, energetic, people person, and team player.
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: We offer a staff discount across all AWWG brands in Europe.
- Commissions: A monthly commission system where the more you sell, the more you earn.
- Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
- Lifelong Learning: Enjoy free courses on a variety of topics and fields through our platform.
- Experiences: Exclusive invitations for events in collaboration with our brand partners.
We estimate the salary for this role to be around £45,000 - £55,000 per annum, depending on experience. This figure takes into account the location of the job, the responsibilities, and the qualifications required for the position. With benefits, commissions, and opportunities for career growth, this is a highly competitive offer that reflects the value we place on our employees.
