Digital Transformation Specialist

1 month ago


Nottingham, Nottingham, United Kingdom Boots Full time

We are seeking a highly skilled Digital Transformation Specialist to join our team at Boots. This is an exciting opportunity to play a key role in our digital overhaul and help us redefine our operating model to provide an exceptional digital experience for our customers.

The successful candidate will be responsible for driving the performance of our instant delivery proposition, utilising trading levers to grow the business. They will work closely with our key partners and stakeholders to inspire best-in-class performance.

Key responsibilities will include:

  • Driving revenue growth through increased customer acquisition, conversion, and growing range/inventory and awareness
  • Optimising the range, building the promotional plan, and working on development initiatives to improve the customer experience and expand the offering
  • Owning the relationship with BMG and Boots marketing teams to build profile of channel and achieve funding targets
  • Building relationships and working with multiple internal and external stakeholders to drive the performance of instant delivery proposition across Boots channels and partner platforms
  • Responsible for legal and safe trade of the categories on partner platforms while owning and reporting on the sales performance and KPI's
  • Will be heavily involved in evolution of partner propositions and participate in project work to continuously improve the apps and capabilities
  • Line management of wider instant delivery team supporting with workload and development

Requirements include:

  • Coming from a previous Category, eCommerce, or Trading role
  • Experience with same-day delivery platforms or third-party delivery providers is preferable but not essential
  • Understanding of online trading levers and performance marketing
  • Confident in using data and insights to drive performance and in building and delivering plans
  • Strong internal and external stakeholder management – confident engaging, influencing, and holding to account peers, stakeholders, and 3rd parties
  • Confident in Office systems including Excel, Outlook, PowerPoint & Word

We offer a range of benefits, including Boots Retirement Savings Plan, discretionary annual bonus, generous employee discounts, and flexible benefits scheme.



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