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Customer Service Representative
2 months ago
About the Role
We're looking for a friendly and welcoming individual to join our team as a Customer Care Assistant at McDonald's. As the face of our restaurant, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests.
Key Responsibilities
- Deal with customers in a professional and courteous manner
- Ensure the customer areas are clean and well-maintained
- Organise special events and activities to enhance the customer experience
- Communicate effectively with customers and colleagues to resolve any issues
- Work as part of a team to achieve sales and customer satisfaction targets
What We Offer
As a Customer Care Assistant at McDonald's, you'll receive a competitive benefits package, including holiday pay, service awards, and meal allowances. You'll also have the opportunity to develop your skills and knowledge in a fast-paced and dynamic environment.
Requirements
- Excellent communication and interpersonal skills
- Ability to work well under pressure and as part of a team
- Flexibility to work a variety of shifts, including weekends and holidays
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
Benefits
Our benefits package includes:
- Holiday pay
- Service awards
- Meal allowances
- Employee discounts from top high street and online brands