Automotive Team Lead
5 days ago
Overview
This role is a great opportunity to join a leading provider in the UK and Europe, with a presence in many other countries worldwide.
The company has doubled in size over the last few years and continues to expand rapidly in the UK and internationally.
We are looking for an experienced Automotive Service Manager to lead our team and drive business growth.
Salary and Benefits
- £37.5 hours per week, Monday Friday, 9:00am 5:00pm
- £35,000 - £40,000 dependant on experience
- £4,000 annual bonus, paid quarterly
- 23 days holiday plus bank holidays, Life insurance cover, Profit Related Pay, Employee Assistance Programme, Full Training provided
About the Role
The Automotive Service Manager will be responsible for achieving maximum output of the branch through strategic planning and efficiencies whilst maintaining excellent customer service and quality standards.
You will lead and mentor a small team of experienced and dedicated colleagues, coordinate the daily smooth running of the branch, and drive it to even greater success.
The successful candidate will have a proven track record of effective scheduling, a passion for delivering great customer service, high levels of literacy and numeracy, good organisational and IT skills, high levels of accuracy and attention to detail, ability to maintain calm under pressure, and an understanding of modern motor vehicle technology.
You will also be responsible for managing the diaries of a small team of technicians, support staff, and sales team, ensuring productivity and efficiency targets are achieved, and that work is carried out to the highest standards and on time.
The ideal candidate will be able to deliver excellent customer service at all times, resolving any issues quickly and to the satisfaction of the customer, and ensure that parts are ordered On-Time-In-Full.
You will develop and mentor staff, build a strong team ethos and employee engagement, and ensure that the business remains compliant with company, manufacturer, and health and safety policies.
The salary for this role is £35,000 - £40,000 dependant on experience, and you will also receive a £4,000 annual bonus, paid quarterly, 23 days holiday plus bank holidays, Life insurance cover, Profit Related Pay, Employee Assistance Programme, and Full Training provided.
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