Highway Development Agreements Team Support Specialist

6 days ago

Winchester, Hampshire, United Kingdom Shared Services Partnership Full time
Job Details:

Job Reference: Confidential
Salary Range: Competitive
Work Location: Shared Services Partnership Office
Hours per week: 37 (part time working considered)
Contract Type: Permanent
Closing Date: Confidential
Interview Date: Confidential

The Role:

We're seeking a highly motivated and detail-oriented Technical Support Officer to join our team. As a key member of the Highway Development Agreements team, you will be responsible for ensuring records are accurate and up-to-date, enabling officers to easily identify the status of any individual scheme and undertake financial forecasting and performance monitoring for the HDA service.

You will also be the first point of contact within the team to deal with enquiries from solicitors, home buyers/sellers and the general public who enquire about the adoption of development roads in Hampshire. Additionally, you will help to develop and improve working practices within the team to help streamline the road adoption processes.

Key Responsibilities:

  • Manage and maintain accurate and up-to-date records for all highway development agreements within Hampshire.
  • Provide excellent customer service and respond to enquiries from solicitors, home buyers/sellers and the general public.
  • Develop and improve working practices within the team to help streamline the road adoption processes.
  • Work closely with the HDA team to ensure records are accurate and available, enabling officers to easily identify the status of any individual scheme and undertake financial forecasting and performance monitoring for the HDA service.
What We Offer:

Shared Services Partnership is a flexible employer interested in making the most of your skills and offers a great work-life balance. We offer a range of family-friendly policies including flexible working and a generous annual leave entitlement.

We offer a competitive salary and benefits package, please see our website for details: Our Benefits Package.

Living and Working in Hampshire:

Hampshire is a beautiful place to live, with vibrant cities, miles of coastline and two National Parks. If you enjoy outdoor activities, you'll find world-class walking, cycling, sailing and much more. Click on the link here for more information: Living and Working in Hampshire.

Additional Information:

Technical Support Officer Job Description and Person Specification

Contact Details for an Informal Discussion:

Confidential

Shared Services Partnership is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

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