Operational Support Assistant
2 weeks ago
Job Summary
The successful candidate will provide administrative support to the NRS Transport Services team, ensuring the smooth operation of vehicle repairs and legislative compliance. This role involves dealing with members of the public, processing work using Microsoft Outlook and Servitor, and working with internal and external organisations.
Key Responsibilities
- Deal with telephone enquiries related to Vehicle Workshop
- Process work using Microsoft Outlook, Servitor, and multiple record management systems
- Work with internal and external organisations
- Provide excellent customer service
- Communicate with members of the public and other relevant individuals
Requirements
- Basic IT skills (Microsoft Office packages)
- Basic literacy and numeracy skills
- Good verbal and written communication skills
- Ability to work as part of a team
- Adaptability to learning new skills
- Reliability, hard work, and a positive attitude
- Attention to detail and accuracy
- Good time-keeping and time management
Apprenticeship Details
SCQF Level 5
Business Administration
Glasgow City Council
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