Duty Manager
16 hours ago
We're seeking a skilled Duty Manager to lead our team at Monmouth Premier Inn. As a key member of our hotel operations, you'll be responsible for ensuring a seamless guest experience, managing staff, and maintaining high standards of service.
Key Responsibilities:
- Manage daily hotel operations, including front desk, housekeeping, and food and beverage services.
- Lead and motivate a team of staff to deliver exceptional customer service and achieve business objectives.
- Monitor and maintain high standards of cleanliness, safety, and security within the hotel.
- Collaborate with colleagues to resolve guest complaints and concerns.
- Contribute to the development and implementation of hotel policies and procedures.
What We Offer:
- A competitive hourly rate.
- A guaranteed 24-hour contract with flexible scheduling.
- Opportunities for career growth and professional development within Whitbread.
- A comprehensive benefits package, including a pension scheme and save-as-you-earn scheme.
- Discounts on Premier Inn rooms and Whitbread restaurants.
About Us:
Whitbread is a leading hospitality business, committed to delivering exceptional customer experiences and creating opportunities for our people to grow and succeed. We're proud to be an inclusive and diverse organization, welcoming applications from candidates of all backgrounds and experiences.
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