Hospitality Support Team Member

9 hours ago


Ipswich, Suffolk, United Kingdom Chartwells Full time

This Hospitality Support Team Member role is perfect for someone who enjoys working in a fast-paced environment and providing excellent customer service.

Key Accountabilities
  • Contribute to maintaining a clean and safe environment for customers
  • Deliver exceptional customer care, responding to requests and resolving issues efficiently
  • Support housekeeping, restaurant, and banqueting staff in their daily tasks
  • Manage reception duties, including booking theatre tickets and making restaurant reservations
  • Perform errands and tasks as required by the team
  • Implement effective signposting and communication strategies to ensure customer safety

The ideal candidate will be a team player with excellent communication skills, able to work under pressure and maintain a high level of customer satisfaction.



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