Interim Home Care Operations Manager
4 days ago
Job Summary:
Affinity Care Recruitment is seeking an experienced Interim Manager to oversee the day-to-day operations of our home care services in Hull. The ideal candidate will have a strong background in home care management and a passion for delivering exceptional care to those in need.
Key Responsibilities:
- Oversee and manage all aspects of our home care services, including scheduling, staffing, and client care plans
- Ensure compliance with all regulatory requirements and company policies
- Develop and maintain relationships with clients, their families, and other healthcare professionals
- Monitor and evaluate the performance of home care staff, providing guidance and support as needed
- Conduct regular audits to ensure quality and consistency of care
- Develop and implement strategies to improve efficiency and effectiveness of home care services
- Collaborate with other departments to ensure seamless coordination of care for clients
- Participate in the recruitment, training, and onboarding of new home care staff
- Maintain accurate records and documentation of client care and staff performance
- Handle any client or staff concerns in a timely and professional manner
- Provide regular reports and updates to senior management on the status of home care operations
- Stay up-to-date on industry trends and best practices to continuously improve our home care services
Qualifications:
- Previous Registered Manager experience/ Deputy Manager in a Home Care or Care Home setting
- Minimum of 3 years of experience in home care management
- Strong knowledge of home care regulations and policies
- Excellent leadership and interpersonal skills
- Ability to work independently and make sound decisions
- Exceptional organisational and time management skills
- Proficient in Microsoft Office and other relevant software
- Compassionate and empathetic approach to care
- Valid driver's license and reliable transportation
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