AI Dispute Resolution Specialist

2 weeks ago


London, Greater London, United Kingdom Harnham Full time

We are seeking a highly motivated AI Dispute Resolution Specialist to join our growing team at Harnham, working with a cutting-edge AI startup in the LegalTech sector.

About the Company

The company, founded out of Cambridge university, aims to build the online legal system for customer disputes. With a focus on transforming complaints resolution processes for regulated industries, they strive to drive product innovation and improve consumer dispute resolution.

Job Summary

This role involves developing and enhancing AI-driven solutions using LLM technology to drive product innovation. The ideal candidate will collaborate with financial services clients to optimize the efficiency and quality of complaints resolution.

Key Responsibilities
  • Develop and fine-tune AI-driven solutions using LLM technology, including agents, frameworks like vLLM, to drive product innovation.
  • Collaborate with financial services clients to optimize the efficiency and quality of complaints resolution.
  • Utilize strong Python skills and work with tools like GitHub, Docker, SQL, PyTorch, and AWS Sagemaker to develop scalable solutions.
  • Participate in a dynamic, fast-paced environment that offers opportunities for professional growth and product ownership.
  • Work closely with a motivated team, combining technical skills with a strong focus on delivery and continuous improvement.
Requirements
  • MSc in a relevant field.
  • Proven experience working with LLM technologies - Fine tuning LLMOps, RAG etc.
  • Strong skills in Python, Docker, SQL, AWS.
  • A strong work ethic and driven mindset.
  • A research background is a nice to have.
  • Scalable deployments of ML models.
Selection Process
  1. Intro call.
  2. Take home task.
  3. CEO Chat.

The estimated salary for this role is £80,000 Hybrid - London.



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