Store Manager

4 days ago

London, Greater London, United Kingdom The Graduate Project Full time

About The Graduate Project


The Graduate Project is a prominent global leader in timepieces, electronics, and technology, renowned for their innovative designs and advanced technologies across both consumer and business markets. Their flagship brand epitomises resilience and excellence, consistently setting new standards for quality within the industry.


Role Overview:


The Graduate Project is seeking a Store Manager for their flagship store in London. The role focuses on driving sales, achieving profit goals, and delivering outstanding customer service. The successful candidate will lead the team, collaborate with marketing on product promotions, and connect with London's fashion and lifestyle communities.


Key Responsibilities:


  • Drive store sales and profitability by implementing strategic initiatives in collaboration with the marketing team.
  • Inspire and manage the team, conduct meetings, and provide development opportunities to ensure a high-performing team.
  • Forecast stock needs, manage inventory, and conduct annual audits to minimise loss and ensure optimal stock levels.
  • Manage costs, ensure compliance, and create team schedules to ensure efficient store operations.
  • Collect customer data in compliance with GDPR for marketing insights and to improve customer experience.
  • Work with marketing to design store layouts and execute promotions to drive sales and engagement.
  • Build relationships within London's fashion and cultural communities to promote the brand and products.


Candidate Requirements:


  • Minimum 3-5 years' experience managing retail stores, with a proven track record of driving sales and achieving profit goals.
  • Proven leadership skills with the ability to motivate and inspire a team, with a strong focus on customer service.
  • Strong communication skills and the ability to build relationships with stakeholders, including customers, colleagues, and suppliers.
  • Good time management and problem-solving skills, with the ability to work under pressure and meet deadlines.
  • Passion for delivering exceptional customer service and a strong understanding of the retail industry.
  • Experience in the sports or fashion industry, with a strong knowledge of the latest trends and technologies.
  • Fluency in English and another language is beneficial, with the ability to communicate effectively with customers and colleagues from diverse backgrounds.


Qualifications:


  • Minimum 3-5 years of retail management experience, with a proven track record of driving sales and achieving profit goals.
  • Flexibility to work weekends and holidays, with a strong focus on providing excellent customer service.
  • Proven leadership skills, with the ability to motivate and inspire a team.
  • Strong communication and relationship-building abilities, with the ability to build relationships with stakeholders.
  • Effective time management and problem-solving skills, with the ability to work under pressure and meet deadlines.
  • Passion for customer service and a strong understanding of the retail industry.

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