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Patient Access Coordinator

2 months ago


Chichester, West Sussex, United Kingdom University Hospitals Sussex NHS Foundation Trust Full time
Job Overview

We are seeking a highly motivated and enthusiastic individual to join our administration team in the Cancer Directorate. The successful candidate will work in a friendly, positive, and supportive environment at the Fernhurst Centre in St Richards Hospital, Chichester.

Job Summary

The Patient Access Clerk will be responsible for managing the booking of patients from referral to outpatient attendance and discharge from clinic or treatment. This will involve working closely with medical, nursing, paramedical, management, and administrative staff across University Hospitals Sussex sites.

Main Responsibilities
  • Support the Patient Access Manager in providing an effective and efficient patient access service for haematology services.
  • Manage the booking of patients from referral to outpatient attendance and discharge from clinic or treatment.
  • Analyse and validate Patient Targeting Lists (PTL), patient outcome data, and cancer waiting time and 18-week validation reports.
  • Work as a member of a team in providing a flexible, efficient, and high-quality administration service for patients attending the hospital.
  • Assist medical staff, allied healthcare professionals, and nurses in the management of oncology, haematology, and radiotherapy.
Person Specification

We are looking for an individual with substantial experience of admin/clerical work, experience of working with the general public, and computer literacy with knowledge of Microsoft products. The successful candidate will also be able to handle complex enquiries from patients, work unsupervised, plan, prioritise, and manage their own workload.

Equality, Diversity, and Inclusion

We value diversity and are committed to creating an inclusive environment. We encourage applications from individuals who can demonstrate their ability to champion diversity and undertake their own development to improve their understanding of equalities issues.

Important Information

Flexible working arrangements can be discussed with the recruiting/line manager. DBS checks will be required for this role. We are an equal opportunities employer and welcome applications from all qualified candidates.