Enterprise CRM Consultant

3 weeks ago


London, Greater London, United Kingdom Cognitive Group | Part of the Focus Cloud Group Full time £65,000 - £85,000

Cognitive Group | Part of the Focus Cloud Group is a leading Microsoft Gold Partner driving digital transformation at the enterprise scale. We are seeking a seasoned Enterprise CRM Consultant to join our team.

This role involves working on large-scale enterprise projects across various industries, collaborating with top-notch delivery teams, and evolving into a valuable asset to any organisation.

**Key Responsibilities:**

We are looking for an accomplished Technical Consultant with expertise in CRM Customer Engagement (CE) solutions. Your primary responsibilities will include:

  • Leading and managing end-to-end implementation projects, encompassing requirements gathering, design, development, testing, and deployment of CRM solutions.
  • Collaborating with clients to comprehend their business processes, analysing requirements, and proposing tailored CRM solutions that unlock maximum value.
  • Configuring and customising CRM applications to cater to client-specific needs, leveraging your advanced technical knowledge and skills.
  • Providing technical guidance and support to project teams, ensuring timely delivery of high-quality solutions.

**Requirements:**

  • Proven experience as a Technical Consultant, specialising in CRM Customer Engagement (CE) solutions.
  • In-depth expertise in Microsoft Dynamics 365 CRM, including configuration, customisation, and integration capabilities.
  • Experience in leading CRM implementation projects from start to finish.
  • Comprehensive understanding of CRM best practices, industry trends, and emerging technologies.

**Estimated Salary: £62,500 - £82,500 per annum**, dependent on experience and location.



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