Student Accommodation Supervisor

2 days ago


York, York City, United Kingdom Vita Student Full time
Job Overview

We are seeking a highly motivated Residence Supervisor to join our team in York. This is an excellent opportunity to work with a dynamic and innovative organization that delivers exceptional student living experiences.

Key Responsibilities
  • Lead a team of residence staff, providing guidance, support, and feedback to ensure the delivery of high-quality services.
  • Maintain strong relationships with residents, ensuring their needs are met and exceeded.
  • Collaborate with the management team to set and achieve operational goals, improve processes, and develop new initiatives.
  • Conduct regular audits to identify areas for improvement and implement changes to enhance the overall resident experience.
Requirements
  • Minimum 1 year of experience in a customer-facing role, preferably in a student accommodation or hospitality setting.
  • Excellent communication, problem-solving, and leadership skills.
  • Able to work independently and as part of a team to achieve shared objectives.
  • Possess a strong passion for delivering exceptional customer service and creating a positive community environment.
Benefits
  • Competitive salary: £26,000 per annum + performance bonus.
  • Opportunities for career progression and professional development.
  • Recognition programs and rewards for outstanding performance.
  • Access to employee assistance programs and wellness initiatives.
  • A range of benefits, including birthday off, pension scheme, and Perkbox account.


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