Store Leadership Position

1 week ago


United Kingdom Henderson Group Full time
About the Role

We are seeking a skilled Store Manager to join our team at Henderson Group. As a Store Manager, you will be responsible for leading a team of retail staff to deliver exceptional customer service and achieve sales targets. Your role will also involve managing day-to-day store operations, including inventory management, staff rostering, and maintaining store presentation.

Key Responsibilities
  • Provide effective team leadership and management to the store staff to motivate and support them to achieve targets and objectives.
  • Oversee and ensure the smooth running of the store, including inventory management, stock levels, and merchandising and presentation of store.
  • Deal with all customer queries consistently in an effective and professional manner.
  • Set, drive, and achieve sales, gross profit margin, net margin, waste, and other KPIs.
  • Recruit, train, organise, and control staff levels to guarantee team excellence.
  • Manage employee rostering and annual leave and maintain secure records.
Requirements
  • A minimum of 2 years experience leading and developing a team at a senior level within a fast-paced retail environment.
  • Experience of effectively managing targets and controlling costs.
  • Commercial awareness of the wider food retail sector and ability to utilise that knowledge to drive sales performance.
  • Ability to manipulate and interpret data to support sound commercial and business decisions.
  • Competent in the use of IT packages including Microsoft office and retail technology systems.
About Us

Henderson Group is a leading foodservice provider in Northern Ireland, with a strong commitment to excellence in employment. We offer a range of benefits, including an attractive salary, annual performance-related bonus, pension, healthcare plan, and employee assistance programme. We are an equal opportunities employer and welcome applications from candidates who share our values of Ambition, Customer First, Teamwork, and Integrity.



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