Customer Service Ambassador

5 days ago


Gerrards Cross, Buckinghamshire, United Kingdom Tesco Partners Full time

Tesco Partners is seeking a highly motivated and customer-focused individual to fill the role of Tesco Colleague. As a valued member of our team, you'll contribute to delivering an outstanding shopping experience for our customers.

The successful candidate will enjoy a minimum of 16 guaranteed hours per week, working varied shifts within set availability windows. This flexibility allows you to balance your personal life while maintaining stability.

In this role, you'll interact with customers daily, working in various areas of the store, including service, picking, and replenishment. You'll also participate in training sessions, staying up-to-date with the latest procedures and best practices.

Your responsibilities will include:

  • Providing exceptional customer service, addressing customer queries, and resolving issues promptly
  • Working across different store areas, ensuring seamless operations and efficient workflows
  • Practicing skills learned through training, maintaining high safety standards, and consistently delivering high-quality service
  • Participating in seasonal events, community initiatives, and charity activities, highlighting your dedication to community engagement
  • Maintaining accurate knowledge of store performance, identifying opportunities to boost sales and service excellence
  • Handling products carefully to preserve their quality and appearance for customers
  • Embodying our company values and policies, creating a welcoming atmosphere for all customers and colleagues
  • Supporting deliveries when needed, showcasing your ability to adapt and prioritize tasks

We offer a competitive salary of £19,500 per annum, along with benefits such as:

  • 10% off and 15% at pay day weekends with your Colleague Clubcard
  • Free access to wellbeing services, enhancing your overall well-being
  • Life cover of five times your pay and an award-winning pension, securing your financial future
  • Uniform provided and supportive policies, allowing you to grow professionally
  • Colleague networks for diverse backgrounds, fostering an inclusive workplace culture

We strive to provide a fully inclusive and accessible recruitment process, valuing diversity and encouraging applications from talented individuals from diverse backgrounds.



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