High-Tech Equipment Service Specialist
4 days ago
We are seeking a skilled and detail-oriented High-Tech Equipment Service Specialist to join our team in the UK South region. As a Field Service Engineer, you will be responsible for servicing a range of high-tech equipment at customer sites.
Job Description- Perform on-site installations, validations, preventive maintenance, and system repairs of high-tech equipment.
- Solve complex problems of varying scope and complexity.
- Coordinate work schedules with colleagues, service operations, and management teams.
- Instruct customers on the safe and effective use of our instruments.
- Provide technical telephone and email support to ensure customer success.
- Produce timely and accurate reports of activities.
- Achieve exceptional customer satisfaction and loyalty.
- Generate sales leads for account managers.
- Qualification or equivalent experience in electronics/engineering or a related field.
- Analytical troubleshooting and problem-solving abilities.
- Experience in scientific or engineering-related fields (e.g., clinical/research laboratories, biotechnology, medical devices).
- Excellent communication skills and ability to establish relationships with customers.
- Independent, service-minded, and informative approach towards customers.
- Organized and able to handle multiple tasks with competing priorities.
- Strong team contributor with excellent communication skills.
- Up to £40,000 per annum dependent on experience.
- Company car.
- Eligibility to join company pension scheme.
- Eligibility to join company private medical scheme.
- Commission scheme up to 10% annual dependent on individual and company performance.
- 25 days annual leave pro rata.
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