Conversational Experience Designer

5 days ago


London, Greater London, United Kingdom Amazon Full time
Conversational Experience Designer

This is an exciting opportunity to join Amazon's Conversational Shopping team as a Content Lead Specialist. You will be responsible for designing and developing conversational experiences in Italian, leveraging your exceptional writing and editing skills. This role requires a strong understanding of how to create engaging content that resonates with customers and shapes the tone and language adopted by our Large Language Models.

Responsibilities
  • Develop and maintain style guides for Generative AI shopping experiences.
  • Analyze customer feedback to identify areas for improvement.
  • Collaborate with product, science, and engineering stakeholders to prioritize and complete projects.
  • Create and use frameworks for Prompt Generation and RLHF to enhance AI model fluency.
Requirements and Benefits
  • Estimated salary: $180,000 - $250,000 per year.
  • Bachelor's Degree in Business, Marketing, Journalism, Communications, or comparable fields.
  • Bilingual fluency in English and Italian.
  • Exceptional written and oral communication skills.


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