Contract Supplier Manager
3 days ago
As a Supplier Relationship Manager at Bupa, you will play a pivotal role in cultivating and sustaining robust partnerships with our suppliers.
Your expertise will be crucial in contract management, performance tracking & development including swift resolution of challenges, and uncovering avenues for shared advancement and enhanced productivity.
You will drive the strategic management of vendor interactions to ensure service delivery meets our high standards of quality, operational resilience, cost-effectiveness, and timeliness.
Key Responsibilities- Onboarding suppliers post contract, managing suppliers against the Supplier Management Framework.
- Leading governance review meetings with strategic suppliers to review performance against contract.
- Owning and managing supplier risk profile to manage and mitigate supply chain risks.
- Undertaking due diligence and assurance reviews with suppliers.
- Resolution of operational and service incidents ensuring that root cause analysis is undertaken, and processes are amended/implemented where appropriate.
- Driving the strategy of the category (professional services), collaborating with suppliers and internal stakeholders to drive innovation, efficiencies, business development opportunities.
- Developing and maintaining plans to prioritise and implement continuous improvement in terms of service, cost, risk, and flexibility.
- Instigating and developing action plans to remedy poor supplier performance and managing these plans through to successful conclusion.
- Providing regular Management Information reports and updates to business stakeholders at all levels.
- Proven experience in contract supplier management, ideally across Professional Services.
- Experience in managing supplier against the requirements set out in the FCA and PRA handbook.
- Knowledge of working with and managing outsourced Service Providers.
- A good knowledge of supply chain processes and the tools and techniques that can be used to improve them.
- Good understanding of risk management frameworks and compliance activities.
- Knowledge and experience of contract terms and conditions with an emphasis on drafting schedules.
- Ability to communicate complex topics in efficient and effective manner.
- Experience of building and maintaining effective relationships at all levels.
- 25 days holiday, increasing through length of service, with option to buy or sell.
- Bupa health insurance as a benefit in kind.
- An enhanced pension plan and life insurance.
- Annual performance-based bonus.
- Electric Car Scheme.
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