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Retail Sales Associate
2 months ago
About the Role
Screwfix is seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of the store.
Key Responsibilities
- Customer Service - Provide a warm and welcoming experience for customers, answering their queries, and resolving any issues in a professional and courteous manner.
- Product Knowledge - Develop and maintain a strong understanding of our products, including their features, benefits, and applications.
- Store Operations - Assist with daily store tasks, including receiving and processing stock, maintaining a clean and organized store environment, and supporting the sales floor team.
- Teamwork - Collaborate with colleagues to achieve sales targets, provide support during peak periods, and contribute to a positive and inclusive store culture.
Requirements
- Excellent Communication Skills - Ability to effectively communicate with customers, colleagues, and management.
- Product Knowledge - Strong understanding of retail products and services.
- Teamwork and Adaptability - Ability to work collaboratively as part of a team, adapt to changing situations, and prioritize tasks effectively.
- Customer Focus - Passion for delivering exceptional customer service and ensuring customer satisfaction.
What We Offer
- Competitive Salary - A competitive salary and benefits package.
- Opportunities for Growth - Opportunities for career development and advancement within the company.
- Excellent Training - Comprehensive training and development programs to support your success.
- Discounts and Perks - Discounts on products and services, as well as other employee benefits.
