Operations Director

3 days ago


Northampton, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

Job Overview:

We are seeking a highly skilled Operations Director to join our team at WALLACE HIND SELECTION LIMITED. The successful candidate will be responsible for developing, implementing, and managing our after-sales strategy, systems, and day-to-day operations.

Salary Range: £40,000 - £45,000 per annum, depending on experience.

Key Responsibilities:

  • Developing and implementing a robust service plan to ensure high standards of response times.
  • Providing technical support to customers, distributors, and service partners.
  • Ensuring trouble shooting is conducted effectively with customers and distributors.

Requirements:

  • A strong technical background in the engineering industry.
  • Commercial refrigeration experience, specifically, would be a distinct advantage.
  • Demonstrable record of implementing service systems and SLAs.

Benefits:

  • 20 days annual leave + Bank Holidays.
  • Extra holiday with service.
  • Annual salary reviews.
  • Bonus based on company profit.
  • Regular company incentives.

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