Hospitality Team Member
4 weeks ago
To provide exceptional guest experiences, communicating effectively with guests, and maintaining a welcoming atmosphere.
We are seeking a highly skilled and passionate individual to join our team as a Host at Petersham Nurseries Covent Garden.
Main Responsibilities:
- Handle guest requests, enquiries, and complaints in a professional manner.
- Establish and maintain excellent guest relations, providing outstanding customer service skills.
- Responsible for reserving tables in both venues and providing guests with general information about the other dining facilities available.
- Build a good rapport with our guests, ensuring their visit is memorable and enjoyable.
Requirements:
- Previous experience as a Host/Hostess and Reservations Agent.
- Exceptional service standards, with a passion for delivering exceptional guest experiences.
- Excellent communication skills, with the ability to build relationships with guests and colleagues alike.
- An engaging personality, with a warm and welcoming demeanor.
About Us:
Petersham Nurseries Covent Garden is a unique dining destination, bringing nature and elegance to the heart of central London. We are a friendly and family-run business, committed to delivering exceptional service and cuisine that is unmatched in the industry.
As a Host at Petersham Nurseries Covent Garden, you will have the opportunity to work in a dynamic and fast-paced environment, with a team that is passionate about delivering exceptional guest experiences. If you are a highly skilled and enthusiastic individual, with a passion for hospitality, we would love to hear from you.
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