Hospitality Team Member

4 weeks ago


London, Greater London, United Kingdom Petersham Nurseries - Covent Garden Full time
Main Responsibilities

To provide exceptional guest experiences, communicating effectively with guests, and maintaining a welcoming atmosphere.

We are seeking a highly skilled and passionate individual to join our team as a Host at Petersham Nurseries Covent Garden.

Main Responsibilities:

  • Handle guest requests, enquiries, and complaints in a professional manner.
  • Establish and maintain excellent guest relations, providing outstanding customer service skills.
  • Responsible for reserving tables in both venues and providing guests with general information about the other dining facilities available.
  • Build a good rapport with our guests, ensuring their visit is memorable and enjoyable.

Requirements:

  • Previous experience as a Host/Hostess and Reservations Agent.
  • Exceptional service standards, with a passion for delivering exceptional guest experiences.
  • Excellent communication skills, with the ability to build relationships with guests and colleagues alike.
  • An engaging personality, with a warm and welcoming demeanor.

About Us:

Petersham Nurseries Covent Garden is a unique dining destination, bringing nature and elegance to the heart of central London. We are a friendly and family-run business, committed to delivering exceptional service and cuisine that is unmatched in the industry.

As a Host at Petersham Nurseries Covent Garden, you will have the opportunity to work in a dynamic and fast-paced environment, with a team that is passionate about delivering exceptional guest experiences. If you are a highly skilled and enthusiastic individual, with a passion for hospitality, we would love to hear from you.



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