Housekeeping Team Member

4 weeks ago

London, Greater London, United Kingdom Frasers Hospitality Full time

Job Title: Room Attendant

Frasers Hospitality, a global hospitality leader, is seeking a skilled Room Attendant to join our team at Fraser Suites Queens Gate. As a key member of our Housekeeping Department, you will be responsible for ensuring total guest satisfaction by providing efficient, courteous, and high-level service.

Key Responsibilities:

  • Oversee all rooms, public areas, corridors, and back-of-house areas to maintain a clean and comfortable environment for guests.
  • Provide exceptional customer service, responding to guest requests and resolving any issues promptly.
  • Work collaboratively with other operations departments to ensure seamless service delivery.
  • Develop and maintain a thorough knowledge of hotel facilities, services, and amenities to provide informed recommendations to guests.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:

  • Proven experience in a similar role, preferably in the hospitality industry.
  • Excellent attention to detail and time management skills.
  • Strong communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
  • Eligibility to work in the UK.

About Us:

Frasers Hospitality is a global leader in serviced apartments and hotel residences, with a portfolio of 7 properties in the UK. We offer a range of career opportunities across our operations, from Housekeeping and Guest Services to Food and Beverage and Front Office.

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