Technical Support Engineer

19 hours ago


Rickmansworth, Hertfordshire, United Kingdom Andretti Cadillac Full time
About Our Team

Our team is passionate about delivering exceptional results and pushing the boundaries of what is possible. We are a dynamic and innovative group of individuals who share a common goal of achieving excellence in all aspects of our operations.

We are seeking a skilled CAD Administrator to join our team in Silverstone, UK. This is an exciting opportunity to work with cutting-edge technology and collaborate with experienced engineers to deliver high-quality designs.

Job Summary

This role requires a highly skilled individual who can provide technical support and mentoring to users on proper use of 3D CAD software, develop and document design workflows and best practices, and manage templates, customisations, and preferences.

The ideal candidate will have a degree in Engineering or Computer Science, experience with CAD software, and strong understanding of CAD data management practices. Excellent communication skills, both verbal and written, are essential for this role.

Key Accountabilities
  1. Providing technical support and mentoring for entire user base in proper use of 3D CAD.
  2. Developing / Documenting design workflows and best practices.
  3. Managing Templates, Customisations and preferences.
  4. Development and delivery of training and coordination of all training and external support.
  5. Manage CAD software installations, licenses, and updates.
  6. Ensure data integrity and security of CAD files, including backup strategies.
  7. Provide support and training to engineering staff on CAD tools and best practices.
  8. Develop and maintain CAD standards, templates, and documentation.
  9. Assist in troubleshooting and resolving CAD-related technical issues.
  10. Coordinate with IT to ensure optimal CAD system performance.
  11. Support the continuous improvement of CAD processes and workflows.
Requirements
  1. A degree in Engineering, Computer Science, or a related field is preferred.
  2. Proven experience with CAD software (e.g., SolidWorks, AutoCAD, etc.) and experience in an engineering environment.
  3. Strong understanding of CAD data management practices.
  4. Working knowledge of design principles.
  5. Experience in F1 or other motorsport industries preferred.
  6. Excellent communication skills, both verbal and written.
  7. Self-motivated, innovative, and comfortable working independently, while meeting challenging deadlines.
  8. Strong organisational skills and the ability to manage multiple tasks simultaneously.
  9. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
  10. Estimated salary: £48,000 - £58,000 per annum, depending on experience.


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