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Human Services Coordinator

1 month ago

Chesterfield, Derbyshire, United Kingdom Commonwealth of Virginia Full time
Hiring Range: $39,481.00 to $46,390.00

As a key member of our team, you will provide exceptional customer service in a fast-paced environment. Your responsibilities will include greeting and assisting customers, answering questions, and taking changes from incoming telephone calls. You will also assist in obtaining and verifying client information to determine eligibility for assistance, inform clients of available resources, and make referrals to appropriate agencies. Additionally, you will maintain accurate records, compose correspondence, and provide administrative support to Eligibility Workers.

This position requires excellent organizational, oral/written communication, and interpersonal skills to work effectively in a team setting. You must also have computer experience with word processing, electronic records, and basic spreadsheets. Familiarity with electronic database applications and information systems is a plus.

Chesterfield County offers a competitive benefits package and incentives for bilingual (Spanish & ASL) candidates. Working for a local government also provides credit towards the Public Student Loan Forgiveness Program (PSLF).

Requirements:

  • High school diploma or GED required
  • Some college coursework in Human Services field preferred
  • Two years of experience in office support and administration practices and procedures, clerical, and/or direct customer service within social services/human services, business, or related field (three years preferred)
  • Relevant work experience in local government or public administration support work preferred
  • Candidate must have a valid driver's license and good driving record