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Head of IT Transformation

2 months ago

Bristol, Bristol, United Kingdom Vivobarefoot Full time
Job Description

Vivobarefoot is seeking an experienced and innovative IT leader to drive the transformation of our enterprise IT services, with a strong focus on cybersecurity and digital presence.

This role is pivotal in empowering our internal technology team to take ownership of key IT operations, reduce reliance on third-party providers, and drive operational excellence.

Cybersecurity & Anti-Counterfeit Measures

Lead the implementation of robust cybersecurity protocols to protect against threats such as data breaches, phishing, and counterfeit websites.

Develop and manage a threat detection and response system to quickly identify and take down counterfeit websites and fraudulent online activity.

Internal Capability Building

Build and mentor a high-performing internal IT team, fostering skills that reduce dependency on external Managed Service Providers (MSPs).

Identify and close skill gaps within the team, providing training and development opportunities.

Technology Stack & Infrastructure

Evaluate, optimize, and manage our technology stack, identifying areas for innovation and cost-saving opportunities.

Develop and enforce incident response protocols, ensuring quick and effective resolution of IT and cybersecurity issues, including fraudulent activities like counterfeit websites.

Requirements
  • Proven experience in IT management, with a focus on IT operations and collaboration with MSPs.
  • Experience within retail is a plus, particularly if you have supported store implementations from a technology perspective.
  • Demonstrable knowledge of data governance, GDPR, and PCI-DSS compliance.
  • In-depth experience with fraud prevention technologies and techniques.
  • In-depth knowledge of Microsoft 365, Multi Factor Authentication, Single Sign On and JIRA.
  • Up to date knowledge of current technologies and trends in IT operations.
  • Experience in vendor management and contract negotiation.
  • Strong understanding of ITIL processes and best practices.
  • Certifications such as ITIL, PMP, or relevant technical certifications are a plus.

Vivobarefoot is an equal opportunities employer and welcomes applications from diverse candidates.