Head of Maintenance
2 weeks ago
The Role: Head of Maintenance
Sector: Hospitality
Salary: £70,000 to £80,000 + Excellent Benefits and Bonus
Location: National – Hybrid 2 days minimum is Bristol HQ
This is a dynamic leadership role for a Head of Maintenance, working with one of the fastest-growing hospitality businesses in the UK. The company is known for creating amazing atmospheres, food, drink, and community across their portfolio of brands and throughout the UK.
Key Responsibilities:
- Own the Maintenance service level and cost of service to the business
- Work with the Senior Leadership Team to deliver Scheduled and Unscheduled Maintenance to budget
- Manage the weekly team rotas, including out of hours and weekend cover, to provide effective support to the Operations Team, 7 days a week.
- Manage, develop, and coach the RMMs through diary planning, weekly team calls, joint site visits, the P&L review process, and how to deal with escalations and investigations.
- Ownership of contractor performance, including commercials and KPIs/SLA, through day-to-day service delivery and periodic reviews, where necessary challenging contractor competitiveness.
- Support New Site Openings, working with the Build Team through the various phases of the post-opening snagging review.
- Prepare Capex requests with the RMMs and attend the periodic Capex review meeting with the Group MD, Property Director, and Head of Risk & Compliance.
Requirements:
- Extensive experience across large multi-site hospitality businesses
- Technical knowledge and experience working with CAFM Systems
- Commercial and financial acumen
- Ability to think big in terms of the whole estate
- Entrepreneurial spirit
- Passionate about building great relationships with people
Benefits:
- Competitive salary
- 20% bonus
- Annual share awards
- Private medical cover
- Company pension contribution
- 50% off food
- Amazing company culture
There is a huge opportunity to directly impact business performance and you will need to operate at pace whilst paying attention to the details and adapting as the group continues to grow.
You will need to be able to live and work in the UK without restriction.
There will be extensive UK travel with this role, so a clean driving license is a must.
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