Medical Office Coordinator
3 days ago
Job Summary
The Parks Medical Practice is a dynamic and expanding healthcare provider seeking a highly skilled and customer-focused Medical Office Coordinator to join our team. As the first point of contact for our patients, you will play a critical role in delivering exceptional patient care and ensuring the smooth operation of our front desk.
Main Responsibilities
- Greet patients warmly and efficiently, establishing their needs and requirements
- Make appointments for patients via our computerized system, ensuring accurate and timely scheduling
- Answer telephone calls politely and efficiently, adhering to practice guidelines
- Process patient registrations, determining the appropriate type of registration and ensuring paperwork is completed correctly
- Action workflow requests in a timely manner, checking on a regular basis to ensure requests are completed within 2 weeks
Person Specification
Essential
- Excellent communication skills and IT knowledge
- GCSE grade A-C in English and Maths
Desirable
- Previous experience working in a GP practice, although not essential
About Us
The Parks Medical Practice is a leading healthcare provider, serving 23,000 patients across four sites in Northampton and Milton Keynes. We are committed to delivering high-quality patient care and are innovative and forward-thinking in our approach.
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