Compliance Support Specialist

2 weeks ago

Enfield Town, Greater London, United Kingdom Brackenberry Full time
Job Description

We are seeking a highly skilled Compliance Support Specialist to join our team at Brackenberry Ltd. as a Contract Compliance Coordinator.

About the Role:

  • Ensure the effective operation of Compliance Services, including data entry and analysis, record keeping, and understanding service-specific administrative tasks.
  • Review M&E and Lifts records, raise relevant repairs, and take action on appropriate systems. Monitor completion and chase where actions are not completed within agreed timescales.
  • Upload supporting documentation to document management systems following correct naming protocol.
  • Proactively develop skills, understanding, and abilities in delivering compliance support services to carry out standardised processes in a consistent and efficient manner.
  • Deal professionally and effectively with all contacts from contractors and colleagues using tact and discretion, assessing needs, and redirecting enquiries where appropriate.
  • Deal with contractor and landlord enquiries and follow through to resolution, ensuring all stakeholders are updated and adequate audit trails are in place.

Requirements:

  • Experience of working within business support/business administration/Educated to A Level standard/Level 3 NVQ in business administration.
  • Experience in managing delivery of M&E and Lift services.
  • Experience of supporting change/efficiency initiatives.
  • Working within a business support environment delivering high-quality services.
  • Strong communication skills and experience.
  • Strong IT/Technical skills knowledge.
  • Development of skills and knowledge.
  • Experience of delivering high-quality customer service/care.

Important Notes:

  • You should be available to work immediately or at short notice.
  • You should have the right to work in the U.K.

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