Move / Relocation Coordinator
2 weeks ago
Role Overview: We are seeking a dynamic and experienced Move / Relocation Consultant to join our client's London team.
Key Responsibilities:
- Coordinate and manage all aspects of the relocation process, including Household Goods (HHG) and Destination Services Programmes (DSP).
- Serve as the primary point of contact for clients throughout their move, ensuring excellent customer service and communication.
- Develop and execute detailed move plans, schedules, and budgets.
- Liaise with vendors, suppliers, and partners to ensure timely and cost-effective services.
- Address and resolve any issues or challenges that arise during the relocation process.
- Maintain accurate records and documentation for each move.
- Provide guidance and support to clients regarding customs regulations, visa requirements, and local resources.
- Continuously seek ways to improve our relocation services and enhance client satisfaction.
Qualifications:
- Proven experience in move coordination and/or relocation management.
- Strong knowledge of HHG and DSP.
- Exceptional organisational and time management skills.
- Excellent communication and interpersonal abilities.
- Ability to handle multiple tasks and projects simultaneously.
- Proficiency in using relocation management software and tools.
- Detail-oriented with a problem-solving mindset.
- Flexibility to adapt to changing client needs and schedules.
What is on Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- The chance to be part of a reputable and forward-thinking company.
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