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Store Manager
2 months ago
About the Role:
We are seeking a highly motivated and experienced Team Leader to join our team at WH Smith Retail Holdings Limited. As a Team Leader, you will be responsible for leading and inspiring your team to provide exceptional customer service and create a working environment that helps our colleagues to develop and achieve.
Key Responsibilities:
- Lead and motivate your team to deliver exceptional customer service and drive sales and commerciality.
- Create a culture of learning, support, and recognition, spotting opportunities for development of personal skills, product knowledge, and self-awareness.
- Keep teams up to date on store business performance and challenge what can be done to improve.
- Ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally.
Requirements:
- A passion for delivering exceptional customer service and a pride in making every customer experience special.
- Current Team Leader or equivalent experience in a fast-paced retail environment.
- Proven people development experience, focused on fostering a supportive, productive, efficient, and inclusive environment.
- Strong organisation skills and the ability to prioritise well in a fast-paced retail environment.
What We Offer:
- A competitive salary and benefits package.
- A range of deals from retail partners to help you save money and make memories.
- An Employee Assistance Programme to support your wellbeing.
About Us:
WH Smith Retail Holdings Limited is a leading retailer with a proud heritage. We are committed to creating a working environment that is inclusive and welcoming to all colleagues.
