Store Manager
1 month ago
We are seeking a highly motivated and experienced Store Manager to join our team at Mencap. As a Store Manager, you will be responsible for leading a team of retail staff and volunteers to achieve sales targets and maintain a high standard of customer service.
Key Responsibilities:- Develop and implement effective in-store systems to maximize profits and donations.
- Recruit, train, and develop a high-performing team of retail staff and volunteers.
- Manage stock levels and ensure that stock is generated from the local area and donors.
- Monitor and control costs to achieve profit targets.
- Maintain a high standard of store presentation and ensure that the store is clean and tidy at all times.
- Provide excellent customer service and ensure that customers have a positive experience in the store.
- Experience of managing a retail team and achieving sales targets.
- Ability to develop and implement effective in-store systems.
- Excellent communication and leadership skills.
- Ability to work flexibly, including weekends and bank holidays.
- Passion for the Mencap values and commitment to delivering excellent customer service.
- 24 days holiday (plus bank holidays) increasing with long service.
- Service-related sick pay.
- Eligibility to join Mencap Pension Plan.
- Discounts and cashback from high street shops.
- Opportunity to purchase a health cash plan.
Mencap is a leading charity that supports people with a learning disability. We are committed to delivering high-quality services that allow people to live as independently as possible in a place they choose. If you are passionate about retail and customer service, and have the skills and experience to lead a team to success, we would love to hear from you.
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