Senior Technical Operations Manager

2 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time

About the Role

We are seeking a highly skilled Senior Technical Operations Manager to join our team at bet365. As a key member of our operations team, you will be responsible for ensuring the seamless operation of our development and production environments.

As a Development Support Team Lead, your primary focus will be on providing timely and effective support, resolving critical incidents, and ensuring our various development pipelines are running as smoothly as possible. You will excel in fostering teamwork and thrive in a fast-paced environment.

Main Responsibilities

  • Coordinating infrastructure systems and operations, including server patching and hardware fault resolution.
  • Monitoring server health, alarm statuses, and system capacity.
  • Performing trend analysis for system performance.
  • Completing daily, weekly, and monthly server and infrastructure checks.
  • Working with other teams to maintain playbooks and standard operating procedures.
  • Organizing firewall changes and connectivity issues, while troubleshooting server-related incidents and problems.
  • Resolving P1 and P2 critical incidents.
  • Supporting release management, including building and deploying application releases.
  • Communicating change control activities, as well as conducting post-live system checks.
  • C Coaching and developing team members to ensure progression plans are agreed upon and completed.

This is an excellent opportunity to advance your career and work with a leading organization in the industry. The estimated salary for this role is £60,000 - £80,000 per annum, depending on experience.



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