Alarm Response Professional
3 days ago
Job Description
This role requires a Alarm Response Professional to work in our Belfast Alarm Receiving Centre (ARC). You will be responsible for monitoring customer alarm systems and responding to activations in a timely and professional manner.
- Main Responsibilities:
- Monitor specific customers' alarms using a market-leading software suite.
- Answer inbound calls and respond to personal, residential, and commercial alarms.
- Maintain accurate records and log calls in the system.
Requirements
- Experience in a call centre environment.
- Excellent communication and organisational skills.
- Ability to work in a fast-paced environment with multiple priorities.
What We Offer
- A basic salary of £12.06 per hour, inclusive of night rate.
- Opportunities for career progression within the department and organisation.
- Full training and support in the role from day one.
- Pension and Life Assurance scheme.
G4S provides innovative security solutions to customers across six continents and employs over 570,000 people worldwide.
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