Alarm Response Professional

3 days ago


Belfast, United Kingdom G4S Business Unit:US Youth Services Full time

Job Description

This role requires a Alarm Response Professional to work in our Belfast Alarm Receiving Centre (ARC). You will be responsible for monitoring customer alarm systems and responding to activations in a timely and professional manner.

  • Main Responsibilities:
  • Monitor specific customers' alarms using a market-leading software suite.
  • Answer inbound calls and respond to personal, residential, and commercial alarms.
  • Maintain accurate records and log calls in the system.

Requirements

  • Experience in a call centre environment.
  • Excellent communication and organisational skills.
  • Ability to work in a fast-paced environment with multiple priorities.

What We Offer

  • A basic salary of £12.06 per hour, inclusive of night rate.
  • Opportunities for career progression within the department and organisation.
  • Full training and support in the role from day one.
  • Pension and Life Assurance scheme.

G4S provides innovative security solutions to customers across six continents and employs over 570,000 people worldwide.


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