Customer Service Assistant
3 days ago
About the Role
We are seeking a skilled and enthusiastic colleague to join our team at Tesco Stores in Fleetwood Express. As a Customer Service Assistant, you will play a vital role in delivering an exceptional shopping experience for our customers.
Key Responsibilities
- Provide excellent customer service, answering queries and resolving issues in a professional and friendly manner.
- Work collaboratively with colleagues to maintain a clean and safe store environment, ensuring high standards of quality and presentation.
- Process transactions accurately and efficiently, handling customer payments and operating the till system.
- Participate in visual merchandising and stock management activities, ensuring that products are displayed attractively and stock levels are maintained.
- Contribute to team efforts to achieve sales targets and drive business growth.
Requirements
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- A positive and flexible attitude, with a willingness to learn and adapt to changing situations.
- Ability to work effectively in a fast-paced environment, handling multiple tasks and priorities.
- Basic numeracy and literacy skills, with the ability to operate a till system and process transactions accurately.
What We Offer
- A competitive hourly rate, with opportunities for career progression and professional development.
- A fun and supportive work environment, with a team-oriented culture and opportunities for socializing and team-building.
- A range of benefits, including discounts on Tesco products, free uniform, and access to employee assistance programs.
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