Customer Service Assistant

3 days ago


Fleetwood, Lancashire, United Kingdom Tesco Full time

About the Role

We are seeking a skilled and enthusiastic colleague to join our team at Tesco Stores in Fleetwood Express. As a Customer Service Assistant, you will play a vital role in delivering an exceptional shopping experience for our customers.

Key Responsibilities

  1. Provide excellent customer service, answering queries and resolving issues in a professional and friendly manner.
  2. Work collaboratively with colleagues to maintain a clean and safe store environment, ensuring high standards of quality and presentation.
  3. Process transactions accurately and efficiently, handling customer payments and operating the till system.
  4. Participate in visual merchandising and stock management activities, ensuring that products are displayed attractively and stock levels are maintained.
  5. Contribute to team efforts to achieve sales targets and drive business growth.

Requirements

  1. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  2. A positive and flexible attitude, with a willingness to learn and adapt to changing situations.
  3. Ability to work effectively in a fast-paced environment, handling multiple tasks and priorities.
  4. Basic numeracy and literacy skills, with the ability to operate a till system and process transactions accurately.

What We Offer

  • A competitive hourly rate, with opportunities for career progression and professional development.
  • A fun and supportive work environment, with a team-oriented culture and opportunities for socializing and team-building.
  • A range of benefits, including discounts on Tesco products, free uniform, and access to employee assistance programs.


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