Operational Excellence Lead

5 days ago


London, Greater London, United Kingdom Hexagon Group Full time

Job Title: Senior Facilities Manager

Location: Central London

About Us: We are a leading FTSE-listed investment management company committed to operational excellence and creating a safe, welcoming workplace.

Job Description:

We are seeking a skilled Senior Facilities Manager to lead our team in delivering outstanding services in a high-profile environment. The ideal candidate will have significant experience working as a senior FM professional, ideally within a multi-tenanted corporate building.

Responsibilities:

  1. Manage and coordinate the provision of soft services, including security, cleaning, reception, and catering.
  2. Collaborate with internal stakeholders to deliver facilities-related projects.
  3. Develop and implement policies, procedures, and best practices to ensure compliance with regulatory standards.
  4. Manage the budget for Facilities Services and Service Charge accounts.

Requirements:

  1. Experience managing both hard and soft services in facilities management.
  2. Excellent communication skills, with a focus on customer service excellence and relationship building.
  3. Health & Safety awareness, with certifications like IOSH or NEBOSH preferred.
  4. Experienced in the setting and management of service charge/facilities budgets.

Benefits:

Competitive salary of £57,500 - £62,500, plus opportunities for career growth and professional development.



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