Retail Security Investigations Lead

1 day ago


manchester, United Kingdom Waterstones Full time

Job Description: As a Retail Security Investigations Lead, you will play a key role in investigating reported thefts, data breaches, and missing stock, as well as identifying potential risks and developing strategies to mitigate them.

  • Conduct thorough investigations into reported incidents, gathering evidence and interviewing witnesses as necessary
  • Collaborate with internal stakeholders, such as regional managers, cluster leaders, and bookshop managers, to identify potential risks and develop strategies to mitigate them
  • Share intelligence and best practices with law enforcement and external agencies, driving collective efforts to reduce crime and improve community safety
  • Provide coaching and guidance to less experienced members of the loss prevention team, helping them to develop their skills and knowledge

Requirements: To succeed in this role, you will need a minimum of 5 years' experience in loss prevention or a related field, with a strong track record of conducting thorough investigations and developing effective strategies to reduce shrinkage and improve store security. You will also need excellent communication and interpersonal skills, with the ability to build relationships with colleagues, law enforcement, and external agencies.

Salary: The successful candidate can expect a competitive salary of £55,000-£65,000 per annum, depending on experience, as well as excellent benefits and opportunities for professional growth and development.



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