Operations Cash Management Analyst

4 weeks ago

London, Greater London, United Kingdom 00002 Citibank, N.A. Full time

Citi is seeking a highly motivated and analytical Operations Cash Management Analyst to join our team. This role will be responsible for assisting the function with projects and initiatives related to Cash Management/Transaction Services and NAM Core Operations.

Responsibilities:

  • Support operation processes and improvements
  • Ensure transactions or processes are executed correctly and comply with internal policies and controls
  • Facilitate the investigation, documentation, and corrective action implementation of transaction services issues
  • Aid with transition, alignment, and stabilization efforts of critical operations functions
  • Cross-train for various internal roles within the department and provide backup coverage as needed
  • Assist with control, risk, daily activities, and transaction services projects
  • Perform all required tasks within established procedures and controls to minimize losses
  • Ambitiously assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency

Qualifications:

  • 3+ years of experience or background supporting operational investigative functions
  • Rigorous analytical skills with a proven ability to conduct complex analysis, draw and present conclusions logically
  • Ambitious self-starter with proven ability for problem-solving
  • Ability to perform complex investigations
  • Strong client excellence work ethic
  • Ability to work with all levels of management across multiple business lines
  • Resourcefulness and investigative abilities, adept at understanding and applying new concepts to identify potential efficiency solutions
  • Strong communication and proven ability to exchange potentially complex/sensitive information and influence and drive results from a diverse team of functional stakeholders
  • Demonstrate process improvement skills
  • Successful track record in participating and/or leading projects
  • Strong working knowledge with MS Office tools required (advanced Excel, Access, Word, PowerPoint, and SharePoint) MS Visio a plus
  • Excellent attention to detail skills required
  • Strong sense of urgency and strong commitment to quality and quality assurance
  • Demonstrated experience working effectively in the face of ambiguity, shifting priorities, and rapid change
  • Working knowledge of Commercial Cards applicable Citi policies, standards, and regulatory requirements and related risks and controls preferred
  • Experience in multiple functions of Commercial Cards Client Operations and/or Customer Cards Operations functions preferred

Benefits:

  • Competitive salary: $45,000 - $59,000 per year
  • Discretionary and formulaic incentive and retention awards
  • Medical, dental, and vision coverage
  • 401(k) plan
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

About Us:

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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