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Quality Assurance Manager

2 months ago


Telford, Telford and Wrekin, United Kingdom Technical Network Recruitment Ltd Full time

A fantastic opportunity for an experienced Quality Assurance professional to join a global manufacturing organisation and contribute to the success of a multinational company. As a Quality Assurance Manager, you will be responsible for leading a large team of quality professionals in ensuring the highest standards of quality in production.

Key Responsibilities:

  • Reporting to the Head of Quality, lead a team of quality professionals in implementing and maintaining quality systems and processes.
  • First point of contact for all customer concerns and complaints, ensuring prompt and effective resolution.
  • Lead 8D problem-solving activities, delegating work to team members and ensuring timely resolution of quality issues.
  • Audit systems and processes to ensure compliance with IATF16949 standards.
  • Analyze quality defect data to identify trends and areas for improvement, implementing corrective actions to enhance quality processes.
  • Collaborate with internal business functions to support New Product Introduction (NPI) activities, including APQP and PPAP submissions.

Requirements:

  • Proven experience as a Quality Assurance professional in an automotive tier 1 or OEM background.
  • HNC/ Degree in a technical subject or equivalent professional-level qualification.
  • Excellent knowledge of quality systems, particularly IATF16949.
  • Strong communication skills, both internally and with external customers.
  • Excellent problem-solving skills, with experience in using tools such as APQP, 8D, MSA, 5Whys, and root cause analysis.
  • Lean Six Sigma green belt certification preferred.
  • Leadership ability to coach and build confidence in team members.

About the Company:

Technical Network Recruitment Ltd is a leading recruitment agency specializing in engineering and manufacturing recruitment. We work with top clients in the industry to provide high-quality candidates for their needs. As a Quality Assurance Manager with our client, you will be part of a dynamic team that values quality and excellence.