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Deal Desk Manager
1 month ago
At Similarweb, we are transforming the way businesses interact with the digital world by providing them with unparalleled insights into online activity. Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make informed decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange and continue to reach new heights. We are seeking a highly skilled Deal Desk Specialist to join our team and support the go-to-market organization throughout their deal cycle.
Key Responsibilities:- Act as the primary point of contact for the GTM organization, facilitating contract reviews and managing quote-to-cash processes.
- Partner with Similarweb's global GTM organization, Finance, Legal, and Operations teams to develop policies and processes that accelerate deal cycles and maximize revenue.
- Ensure compliance with all commercial policies, escalating any issues to respective stakeholders as needed.
- Review and approve commercial and administrative redlines, working closely with the Legal-DD playbook to customize non-standard contracts.
- Maintain ongoing training and refresher sessions with the GTM teams to emphasize best practices and how-tos.
- Identify process gaps and bottlenecks, providing solutions for improvements to optimize current processes and workflows.
- 2+ years of Deal Desk experience.
- Fluent in English.
- Salesforce experience.
- Strong understanding of the sales deal cycle and the ability to navigate and progress long, complex sales cycles.
- Strong understanding of various licensing models, including term and subscription-based pricing.
- Ability to thrive in a fast-moving environment with organizational changes.
- Strong time management, organizational, critical thinking, and problem-solving skills.
- Highly organized with strong attention to detail.
- Ability to work independently as well as collaboratively in a team environment.
- Ability to work well under pressure and under critical timelines.
- Ability to work extended hours at end of month and end of quarter.
- Excellent written and verbal communications skills.
- Relevant SaaS experience.
- Zuora.
- CPQ (Configure Price Quote).