Senior Pension Administrator Retirement Services Specialist

5 days ago


Fareham, Hampshire, United Kingdom HSBC Global Services Limited Full time

Role Overview

HSBC Global Services Limited is seeking an experienced Senior Pension Administrator to join our Retirement Services team. As a key member of our team, you will be responsible for delivering a best-in-class service to our customers, ensuring the smooth administration of our Self-Invested Personal Pension (SIPP) products.

Key Responsibilities

  • Work closely with management and team members to ensure the end-to-end process of crystallizing benefits, including performing calculations.
  • Responsible for completing the administration on HSBC's SIPP products.
  • Deliver a best-in-class service to our customers, ensuring their needs are met and exceeded.
  • Train junior colleagues and lead ad-hoc projects as required.
  • Escalate issues to management, particularly those with regulatory, reputational, or financial risk.

Requirements

  • Demonstrable background in self-invested personal pensions.
  • Experience working with Delta's SIPP-Pro software.
  • Proven track record of training and developing peers within the wider team.
  • Extensive knowledge of the current market.

About HSBC

HSBC is committed to creating diverse and inclusive workplaces. We believe that being open to different points of view is essential for our business and the communities we serve. We take pride in being part of the Disability Confident Scheme, ensuring that our recruitment processes are accessible to everyone.



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