Operations Director

4 weeks ago

Market Harborough, Leicestershire, United Kingdom Interaction - Kettering Full time
Job Title:
Operations Manager

Location:
Kettering

Type:
Full-Time - Monday to Friday

Salary:
£35-40k + Benefits

Our company is a dynamic and growing organization, committed to delivering excellence and innovation in everything we do. We pride ourselves on our collaborative culture and our dedication to providing outstanding service to our customers.

We are currently seeking a talented and experienced Operations Manager to join our team and help drive our operations to new heights.


Role Overview:
As the Operations Manager, you will be responsible for overseeing the day-to-day operations of the company. You will ensure that the processes and practices are efficient, effective, and aligned with the business objectives.

This role is critical to the company's growth and success, and you will work closely with senior management to implement strategies that enhance productivity, reduce costs, and maintain the highest standards of quality and customer satisfaction.


Key Responsibilities:

  • Operational Leadership: Lead and manage daily operations to ensure the smooth running of all departments.
  • Process Improvement: Identify opportunities for process enhancements and implement changes that improve efficiency, quality, and cost-effectiveness.
  • Team Management: Supervise and mentor departmental managers and staff, fostering a culture of teamwork, accountability, and continuous improvement.
  • Performance Monitoring: Develop and track key performance indicators (KPIs) to measure operational success and make data-driven decisions.
  • Resource Allocation: Optimize resource utilization, including manpower, materials, and technology, to achieve operational goals.
  • Budget Management: Prepare and manage the operational budget, ensuring that all activities are cost-effective and within budgetary constraints.
  • Compliance: Ensure that all operations comply with industry regulations, health and safety standards, and company policies.
  • Strategic Planning: Collaborate with senior management to develop and implement operational strategies that align with the company's long-term goals.
  • Customer Satisfaction: Oversee customer service processes to ensure a positive customer experience and resolve any operational issues promptly.

Qualifications:

  • Experience: Minimum of 3-5 years of experience in operations management, preferably within the sustainable waste management sector.
  • Skills: Strong leadership, problem-solving, and decision-making skills. Excellent communication and interpersonal abilities.
  • Adaptability: Comfortable working in a small but fast-paced, evolving environment and managing multiple priorities.


We offer a competitive salary and a range of benefits, including opportunities for professional development and career growth. If you are a motivated and experienced operations professional looking for a new challenge, please submit your current CV and a cover letter detailing your experience and why you're a great fit for this role.

Our company is an equal opportunities employer, committed to creating an inclusive environment for all employees.

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