Front Desk Hospitality Representative

3 weeks ago


Glasgow, Glasgow City, United Kingdom hub by Premier Inn Full time

We are seeking a highly motivated Receptionist to join our team at Hub by Premier Inn in Edinburgh. As the first point of contact for our guests, you will be responsible for providing exceptional customer service, ensuring their stay with us is comfortable and enjoyable.

About the Role:
  • This is a 20 hours per week role, offering guaranteed hours to plan your week around.
  • The successful candidate will work from Edinburgh (Royal Mile) - Hub By Premier Inn, located at 37 East Market Street, Edinburgh EH8 8FR.

You will be part of our dynamic team, working closely with other staff members to ensure seamless operations. In return for your hard work, you can expect:

Benefits:
  • A competitive salary of £59 per hour.
  • Opportunities for career growth and development within our business.
  • Pension and saving schemes to help you save for the future.
  • Discounts on shops, travel, cinema trips, and more.

In this role, you will be responsible for:

Key Responsibilities:
  1. Welcome and check-in guests, providing them with all the necessary information about their stay.
  2. Handle guest queries and concerns, responding promptly and professionally.
  3. Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests.


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