Medical Centre Operations Manager
3 weeks ago
As a Medical Centre Administrator at ENGINEERINGUK in Belfast, you can expect an estimated salary of £27,000 - £32,000 per year.
About the JobWe are looking for a dedicated and hardworking individual to join our team in Belfast. The successful candidate will be responsible for managing day-to-day activities in the medical examination centre, ensuring smooth communication with customers and stakeholders.
Key Tasks- Coordinate daily operations, including preparing medical rooms and equipment, and updating records.
- Develop and maintain effective relationships with customers and stakeholders.
- Manage customer inquiries, respond to emails, and provide support via phone calls.
- Liaise regularly with MSC to ensure efficient communication and issue resolution.
- Maintain accurate records, utilise computer systems, and capture data for reporting purposes.
- Provide cover at other sites as required, achieving high levels of customer satisfaction.
- Meet and exceed customer and client KPI targets.
- Manage customer complaints professionally and resolve issues promptly.
- Previous experience in an administrative or customer-facing role.
- Strong knowledge of MS Office applications.
- Excellent communication and interpersonal skills.
- Proven ability to work under pressure and handle multiple tasks simultaneously.
- Valid driver's license and reliable transportation for occasional travel.
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