Food Store Operations Manager

3 weeks ago


Blackpool, Blackpool, United Kingdom M&S Full time
About the Role

We're seeking a highly skilled and experienced Store Manager to lead our Simply Food store team. As a key member of our retail leadership team, you'll be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence.

Key Responsibilities
  • Drive profitability and sales through effective management of the store's P&L and Retail Plan
  • Create a positive and inclusive store culture, role modeling new digital ways of working and leadership behaviors
  • Deliver great standards and service by setting clear expectations with direct reports and ensuring they're clear on their roles
  • Regularly review individual performance of the leadership team through quality conversations, celebrating success and managing underperformance where required
  • Ensure all line management and people activities are delivered in accordance with company process and policy
  • Deliver operational excellence to maximize product availability, minimize stock and cash loss across the total store
What We Offer
  • 20% colleague discount across all M&S products and many third-party brands
  • Competitive holiday entitlement with the potential to buy extra holiday days
  • Discretionary bonus schemes awarded based on personal objectives and business performance
  • Generous Defined Contribution Pension Scheme and Life Assurance
  • Dedicated welcome to our teams with a tailored induction and wide range of training programs
  • Amazing perks and discounts via our M&S Choices portal
  • Industry-leading parental, adoption, and neonatal policies
  • Access to 24/7 Virtual GP and PAM Assist for wellbeing support
  • Charity volunteer day to support a cause you're passionate about
About Us

We're an inclusive, dynamic, and exciting business built on doing the right thing and bringing exceptional quality, value, and service to every customer. We're committed to building diverse and representative teams where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.


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