Travel Industry Professional
3 weeks ago
Job Title: Travel Consultant
We are seeking an experienced Travel Consultant to join our successful teams in our branches. As a Travel Consultant, you will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays.
Key Responsibilities:
- Build and maintain relationships with customers to identify and meet their needs.
- Use social media to promote offers, generate customer engagement and sales leads.
- Participate in promotional events and activities to increase exposure of the branch.
- Achieve individual and team sales targets.
- Assist with the day-to-day operation of the branch.
- Participate in training to develop your skills and knowledge.
- Perform administrative duties and follow processes accurately.
Competencies:
- Ability to work towards individual Travel Consultant targets and team sales targets.
- Excellent communication skills and customer service experience.
- Good accuracy and numerical skills.
- Enthusiasm and positive attitude with a commitment to contribute to the growth of the business.
- Competent IT skills.
Experience:
- At least 1 year experience as a Travel Consultant.
- A proven sales record.
- Passionate about travel and tourism.
- Excellent travel product knowledge with a good working knowledge of tour operator systems.
- Good sales and presentation skills.
- Customer focused.
- Problem solving.
- Team player.
- Good organisational and time-management skills.
- Excellent communication skills.
- A recognised travel qualification (desirable).
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